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Payment Options

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Payment Options

Cullman Electric Cooperative is dedicated to serving its members. We want our members to have multiple payment options that are easy to use and flexible. We provide seven different payment options and eleven payment partners. We also have alternative billing options. Learn more below to find the payment option and location that is best for you!

Below, you can see all the different payment options and locations we offer! Find a location that works best for you!

Did you know that Cullman EC's Payment Partners provide over 25 different locations you can pay your bill!

 

Telephone

Call 256-737-3200 or 1-800-242-1806, Option 2 to use the automated system for payment by credit card, debit card, or e-check.

 

 

Online Bill Pay

Cullman Electric Cooperative’s online payment system allows you to make a payment using your checking account or credit card.

Pay Online

Prepay 

SmartPAY is a prepaid, pay-as-you-go, electrical service. Learn more!

smartPAY

 

Automatic Draft

Paying your power bill has never been this easy. Have your monthly power bill automatically drafted from your credit card or from your checking account.

Bank Draft/Checking Form

Credit Card Draft Form

Paperless Billing

Receive notice of your monthly bill each by e-mail then view online. The co-op’s secure billing website keeps members safe from identity theft. Speak with a member services representative to sign up for paperless billing.

Members are responsible for keeping a current e-mail address on file with Cullman EC, and for paying their monthly bill if e-mail notification is not received. 

 

Kiosk

Kiosk payment machines are available 24 hours a day, 365 days a year at Cullman EC's main office on Eva Road and Cullman EC's Addison office. A kiosk is also located at Hopper's Family Market in Fairview and is available during the store's regular business hours.

Pay by Mail

With Payment Stub
Cullman Electric Cooperative
Attention: Payment Processing
PO Box 2303
Cullman, AL 35056

Without Payment Stub
Cullman Electric Cooperative
Attention: Payment Processing
PO Box 1168
Cullman, AL 35056

 

 

 

Official Payment Partners

Cullman Savings Bank
Merchants Bank
Eva Bank
Premier Bank
Traditions Bank
Garden City Town Hall
Hanceville Drug Store
Springhill Grocery

  • When Paying with an official payment partner, you must have your bill in hand and pay on or before the due date.

In-Person or

Drive-Thru

Main Office
1749 Eva Road NE
Cullman, AL 35055
Hours of Operation: 7:30 AM to 4:00 PM Monday through Friday

Addison Branch
31132 US Hwy 278 West
Addison, AL 35541
Hours of Operation: 7:30 AM to 12:00 PM and 1:00 PM to 4:00 PM Monday through Friday

 

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Call Us

 

Main Office/Member Services
256-737-3200 or  800-242-1806

To Report a Power Outage
256-737-3201 or 800-242-1806

Contact Us

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Cullman (Main Office)
1749 Eva Road NE
Hours (Mon – Fri)
7:30 a.m. – 4 p.m.

Addison
31132 US Hwy 278
Hours (Mon – Fri)
7:30 a.m. – 12 p.m.
1 p.m. – 4 p.m.

 

Main navigation

  • Sprout Fiber Internet
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Dues
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • H.U.G & Operation Share
    • New Member Information
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
    • Co-op Connections Discounts
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Office Hours and Locations
    • Media and Brand Guide
    • Contact Us and FAQs

 

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©2021 Cullman Electric Cooperative. All Rights Reserved.

  • Sprout Fiber Internet
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Dues
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • H.U.G & Operation Share
    • New Member Information
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
    • Co-op Connections Discounts
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs